Support Article
New paragraph tag is added OnClick of Source button in RTE
SA-58017
Summary
OnClick of the Source button in Rich Text Editor (RTE) adds a new paragraph tag.
The following content displays in the RTE:
<pega:include name="ParaOurLogo" type="Rule-Obj-HTML"></pega:include>
<p> </p> - Extra tag is added.
<p> <pega:include name="BodyDisplayforAcknowledgementEmail" type="Rule-Obj-HTML"></pega:include> <pega:include name="StructLetterEmailClosing" type="Rule-Obj-HTML"></pega:include></p>
<p> </p>
Error Messages
Not Applicable.
Steps to Reproduce
Click the Source button in the RTE menu.
Root Cause
Incorrect configuration of auto-paragraph and line break.
Resolution
Perform the following local-change:- Navigate to Call Properties
- Enable the 'Use line-break for new line' option. This allows the use of the line break (<br/>) instead of the auto-paragraph (<p></p>).
Published July 23, 2018 - Updated October 8, 2020
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