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Support Article

No "process work" button on the bottom of the screen

SA-20231

Summary



When attempting to run bulk processing on User Stories, for example change user story status, there is no "process work" button on the bottom of the screen.

Error Messages



Not Applicable.


Steps to Reproduce


 
  1. Select "bulk process" button in a backlog or sprint.
  2. Observe that there is no process work button  available to select.

Root Cause



A defect in Pegasystems’ code or rules.  There is some connection between this issue and the fact that the property .SystemName is not exposed. 

Resolution



Perform the following local-change:

​See SA-20228 to resolve the issue.

 

Published March 2, 2016 - Updated December 2, 2021

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