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Support Article

No "process work" button on the bottom of the screen



When attempting to run bulk processing on User Stories, for example change user story status, there is no "process work" button on the bottom of the screen.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Select "bulk process" button in a backlog or sprint.
  2. Observe that there is no process work button  available to select.

Root Cause

A defect in Pegasystems’ code or rules.  There is some connection between this issue and the fact that the property .SystemName is not exposed. 


Perform the following local-change:

​See SA-20228 to resolve the issue.


Published March 2, 2016 - Updated December 2, 2021

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