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Support Article

No results: **An error occurred while processing your request

SA-27591

Summary



A grid with pagination shows no results when switching to another page.

Error Messages



** An error occurred while processing your request. Please contact administrator.

Steps to Reproduce



Create a grid, and source with DPage.

Root Cause



The grid was sourced from a data page that used startIndex and endIndex parameters, the names of which conflict with two internal parameters used during grid navigation. As a result, a new instance supplying the new parameter values is generated by the data page when switched between pages in the grid.
There were errors generating these instances and they contained no data. These pages were visible on the clipboard (pages with errors are in red), after switching pages in the grid.

Resolution



Perform the following local-change:
Rename endIndex and startIndex parameters used by the data page to avoid the conflict with standard Pega grid processing parameters.

Published September 13, 2016 - Updated October 8, 2020

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