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Support Article

No Spanish characters when csv read by file listener



A file listener processes csv files that contain Spanish characters such as ó or ñ. When data is loaded to a data table, the Spanish characters have been converted to an indicator that the characters are not recognized.

Steps to Reproduce

Create a csv file with Spanish characters, load by file listener, check data table

Root Cause

The file listener is configured to read UTF-8 files.
The csv files are saved in ANSI character set.

The characters which are not recognized are present in the ANSI-8 character set, but not the ANSI-7 character set.


Provide the files in UTF-8 encoding to match the configuration of the file listerner.

Published February 9, 2016 - Updated October 8, 2020

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