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Support Article

Non-IE browsers do not respond to edit & delete Data Table row

SA-11388

Summary



User is unable to delete rows from data tables when using browsers other than IE (Chrome and Firefox).
The configuration is created with a shortcut to the DataTableClassEditor list view which is created by default so that the user can use it from the reports tab in the portal.


Error Messages



Not Applicable

Steps to Reproduce



1. Create a new data table.
2. Create a shortcut to the DataTableClassEditor list view which is created by default.
3. Log in as an Operator to the Case Manager Portal.
4. Navigate to the report tab and open the report.
5. Attempt to delete rows from the table to observe that it does not work in Chrome or Firefox.
 

Root Cause



The root cause of the problem is observed in HFix-5868 which adds an extra “ ” with the key “pxInsName” of the line to be deleted. Due to the said “ ” the code is not resolved at client side correctly.
In IE “ ” is interpreted with “%20” whereas Chrome and Firefox use “%C2%A0”.


Resolution



HFix-22320 resolves this issue. This modifies GetRowKey API of Pega_ui_ListView JS to update the value of key correctly by performing encoding and decoding.
Suggest Edit

Published July 3, 2015 - Updated October 8, 2020

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