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Support Article

Non-printable characters display for properties in BLOB



When Pega extracts properties for reporting from the BLOB, using the User Defined Functions (UDFs), MS Excel displays special characters (non-printing characters) for the output instead of the actual content.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create an activity which runs a Report Definition and returns a bunch of properties from the BLOB.
  2. Exports the content to Excel.

Root Cause

A defect or configuration issue in the operating environment.  UDFs in the database were corrupted.


Make the following change to the operating environment:

Re-install UDFs.

Published January 31, 2016 - Updated October 8, 2020

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