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Support Article

Not able to check Clipboard in AES for some PEGA0001 alerts



AES monitored node displays parameter page details as empty with error message in the PEGA0001 alerts.

Error Messages

Parameter page information not available

Steps to Reproduce

Open alert in AES and check the Clipboard Tab.

Root Cause

Reported behaviour is due to an issue in PRPC. Issue is due to incorrect variable used to encode a few characters that is  'parameterDataPage' is used instead of 'aParameterDataPage'.


This issue resolves after installing Hfix-21245.

Published June 24, 2015 - Updated October 8, 2020

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