Support Article
Not able to check Clipboard in AES for some PEGA0001 alerts
SA-10506
Summary
AES monitored node displays parameter page details as empty with error message in the PEGA0001 alerts.
Error Messages
Parameter page information not available
Steps to Reproduce
Open alert in AES and check the Clipboard Tab.
Root Cause
Reported behaviour is due to an issue in PRPC. Issue is due to incorrect variable used to encode a few characters that is 'parameterDataPage' is used instead of 'aParameterDataPage'.
Resolution
This issue resolves after installing Hfix-21245.
Published June 24, 2015 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.