Support Article
Not able to remove Dots on Pega CRM page using Robot Activity
SA-98154
Summary
Unable to remove dots on the Pega Customer Service (CS) portal when initiating a Robot activity from a link.
Error Messages
Not Applicable
Steps to Reproduce
- Install Robotic Studio 8.0.2032.0 with Pega Platform 8.1.5.
- Configure an image.
- In the Actions tab, configure the image as an Overlay and a FlowAction with a section that triggers Robotics activity.
Root Cause
A defect in Pegasystem's code or rules.
The dots display because the MarkUp is added from the showHideBusyIndicator() API in the pzPega_ui_roboticAutomation.js file.
From runAutomation, the showHideBusyIndicator() is invoked to display the Busy Indicator while automation is in process. Due to the Busy Indicator MarkUp, dots display.
Resolution
Perform the following local-change to disable the dots and display 'Loading...' text.
Add the below CSS Style in the UserWorkFrom:
.overlay-mask{
visibility:hidden;
}
.overlay-mask:after {
visibility:visible;
padding-left:10px;
content: 'Loading...';
}
Published July 21, 2020 - Updated December 2, 2021
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