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Support Article

Not able to select on Blur in the UI for text input

SA-16782

Summary



User has a simple section which has a property with control as "inheritfromproperty"  on actions tab.

When users are selecting on blur and submitting, it is not getting retained and it just vanishes off.


Error Messages



No error message, but whatever event selected is vanishing.

Steps to Reproduce



Trying to apply “On-Blur” action on Quote # property. The Quote number is of type “ Control inherited from property ”.

1) In actions tab, select Event as “on blur” and Action as “Post value”.
2) Upon click of submit, the settings are not retained, but it gets cleared.
3) Even when user selects “Activate input formatting” check box and submits it, the same does not work.


Root Cause



A defect in Pegasystems’ code or rules
If user changes the control to inherit from property, pyAutoHTML in xml still remains true, so actions are not persisting.

Resolution



Apply Hfix-24817.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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