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Support Article

Not able to use different port after HFix install



Secondary SMTP related server was used to send emails, but the 25th port was not used. A validation error occurred after HFix-6977 was applied.

Error Messages

The page contains an undefined property: .pyPort
Validation failed: Errors Detected.

Steps to Reproduce

1. Apply HFix-6977.
2. Change the port number in an existing email account.
3. Create a new email account with a port number other than 25.

Root Cause

The HFix referred to a property that did not exist. The HFix was a backport of code from a newer version of PRPC.


Follow any one of the methods given below.
  • Create a custom ruleset version of the MODEL DATA-EMAILACCOUNT PYDEFAULT, and remove the reference to pyPort property.
  • Create a custom ruleset version of DATA-EMAILACCOUNT pyPort property.

Published February 18, 2016 - Updated October 8, 2020

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