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Not authorized to delete instance DATA-CORR-PUSHNOTIFICATION



Error messages are generated in the log which state that the user is not authorized to delete push notifications.

Error Messages

ERROR - You are not authorized to delete instance DATA-CORR-PUSHNOTIFICATION CCC6CCC4-C370-4C7C-9CCC-5764C26C318C of class Data-Corr-PushNotification; You are not authorized to delete instance DATA-CORR-PUSHNOTIFICATION CCC6AEC4-E370-4A7C-9FBB-5764B26D318B; 
at ~[prpublic.jar:?];
at ~[prprivate.jar:?];
at ~[prprivate.jar:?]; 
at com.pegarules.generated.activity.ra_action_send_9f5e6ec22a8a6862f8d76e5d9b7b48de.step5_circum0( ~[?:?];
at com.pegarules.generated.activity.ra_action_send_9f5e6ec22a8a6862f8d76e5d9b7b48de.perform( ~[?:?]; 
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity( ~[prprivate.jar:?]; 
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity( ~[prprivate.jar:?]; 
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute( ~[prprivate.jar:?]; 
at ~[prprivate.jar:?]; 
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock( ~[prprivate.jar:?]; 
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked( ~[prprivate.jar:?]; 
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked( ~[prprivate.jar:?];
at ~[prprivate.jar:?]; 
at ~[prjsr166java6-3.0.jar:?]; 
at$ ~[prjsr166java6-3.0.jar:?]; 
at [?:1.8.0_191];

Steps to Reproduce

Not Applicable

Root Cause

An issue in the custom application code or rules.
The batch requestor used to process push notifications did not have the Delete access to the DATA-CORR-PUSHNOTIFICATION class.


Perform the following local-change:

Grant the batch requestor's access group the ability to delete DATA-CORR-PUSHNOTIFICATION instances.

Published August 19, 2019 - Updated October 8, 2020

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