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Support Article

Not getting Case or Work item locked error message in German

SA-23054

Summary



When a same work object is accessed by multiple operators in German Locale, the error message is thrown in English (not localized).

Error Messages



Not Applicable

Steps to Reproduce



1. Log in to the application.
2. Open the work item opened in other session, and edit it from "Actions."
3. Open a new session in private browsing mode, log in to the same instance with same credentials, and open the same work object.

Root Cause



Lock message shown in the top area of the harness is hard coded and not translatable.

Resolution



Apply HFix-27486.

Published May 13, 2016 - Updated October 8, 2020

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