Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Notes Textarea is disabled



After an upgrade from a PRPC 6.2 to Pega 7.1.9 environment, some work objects have the Notes text area control disabled.

Error Messages

Not Applicable 

Steps to Reproduce

1. Create any WO
2. In the Notes section click in text area under Notes
3. Nothing happens (text area is disabled)

Root Cause

The pyNote textarea in pyWorkNotes is supposed to be always editable


Check the AlwaysEditable param in the parameters tab in its property panel. And change the Presentation options for the text area to Editable (it was Auto before), this allows adding notes on the Work Objects.

Published March 16, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us