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NullPointerException using prpcServiceUtils rollback step



Unable to perform a rollback using through Bamboo.
NullPointerException occurs when the correct restore point name is mentioned, else a different Exception occurs for an invalid restore point.

Error Messages

[WebContainer : 23] [STANDARD] [] [PegaRULES:07.10] (internal.mgmt.Executable) ERROR | |Rest|SystemManagement|v2|rollback|AD792EA72FCD9E267FB0D3DA066307CE4 - Exception


at com.pega.pegarules.deploy.internal.restorepoint.RollbackSystemImpl.doRollback( ~[prprivate.jar:?]

at com.pega.pegarules.deploy.internal.restorepoint.RollbackSystemImpl.rollback( ~[prprivate.jar:?]

at com.pega.pegarules.deploy.internal.PRRuleMgmtUtilsImpl.rollbackSystem( ~[prprivate.jar:?]

at com.pegarules.generated.activity.ra_action_pzinitiaterollbackhandler_1df096c7ab2905c9b3815fcc4c46a516.step1_circum0( ~[?:?]

at com.pegarules.generated.activity.ra_action_pzinitiaterollbackhandler_1df096c7ab2905c9b3815fcc4c46a516.perform( ~[?:?]

at com.pega.pegarules.session.internal.mgmt.Executable.doActivity( ~[prprivate.jar:?]

at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity( ~[prprivate.jar:?]

at com.pegarules.generated.activity.ra_action_pzsynchronousrollbackhandler_2bfd71fe02d6d2b597e44d24e15df97b.step1_circum0( ~[?:?]

Steps to Reproduce

Execute a rollback action using the prpcServiceUtils.

Root Cause

A defect in Pegasystems’ code or rules. Issue with the error handling of the rollback utility.


Apply HFix-38280.

Suggest Edit

Published November 9, 2017 - Updated October 8, 2020

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