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Support Article

NullPointerException when running Report Definition

SA-1607

Summary



User installed April 2014 Compliance Consolidated Patch (14.1) for Smart Dispute for Acquirers v6.1 Base. Existing and new Report Definitions that refer to the ChargebackTransactionAmount column started to fail with the following error message:
Status        fail
Message   caught exception java.lang.NullPointerException

Error Messages



Status        fail
Message   caught exception java.lang.NullPointerException

Steps to Reproduce

  1. On a Smart Dispute for Acquirers v6.1 Base system, install April 2014 Compliance Consolidated Patch (14.1)
  2. Run the Report Definition that refers to ChargebackTransactionAmount column


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules.


Resolution



Install HFix-9959.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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