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NullPointerException while loading any portal



NullPointerException while loading any portal.

Error Messages


ERROR| anamburu - Unable to generate styles under the reference null for the Skin "PegaClaims"
at ~[prprivate.jar:?]

Steps to Reproduce

  1. Log in as an operator to PegaClaims:Administrator access group
  2. Launch any portal

Root Cause

The upgrade of Pega Healthcare Industry Foundation (HCIF) 7.40 without importing Pega HCIF 7.3.1 causes the issue.


Perform the following local-change:
  1. Install HCIF 7.31
  2. Log out and log in to the application


Published October 13, 2018 - Updated December 2, 2021

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