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Support Article

Opening decision tree rule causes JS error



When user tries to open Decision Tree rule in developer portal the page is not loading completely and it throws a JS error.

Error Messages

The Decision Tree Rule cannot be opened.

Steps to Reproduce

Open Decision Tree rule

Root Cause

User’s application was upgraded from PRPC 5.2 to PRPC 6.3. The Decision Tree rule contained some value format which is not supported in 6.3 release.


Resolved through the following local change:

Removed the setting (set $PtempHtmlPropPage$ppySampleSPOpenProperty to $PtempHtmlPropPage$pDocMatrixCustType) in Decision Tree’s Decision tab.
The property set will be executed in a function which is in the Results tab of the Decision Tree Rule.


Published January 31, 2016 - Updated October 8, 2020

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