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Opening a To Do action incorrectly opens a previous To Do action



You queue two or more actions for an interaction. You double-click a second action before the first action finishes loading. You observe that instead of the second action, the first action opens again.

Error Messages

Not Applicable.

Steps to Reproduce

1. Open an interaction and go to the main composite screen.
2. Click "+Action".
3. Select two or more actions and click "To Do".
4. From the "TO DO" list, double-click one of the actions and then immediately double-click another action.
5. Instead of the
second action, the first action opens again.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.


This issue is addressed by 

Published January 31, 2016 - Updated December 2, 2021

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