Support Article
Orange background of a table in an email does not display
SA-93218
Summary
Orange background of a table that is present in an email does not display while viewing the content of the email received by the case on the application.
Error Messages
Not Applicable
Steps to Reproduce
View the content of the email received by the case.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Perform the following local-change:
Add the below style to the UserWorkForm:
<style>
div.rteReadOnlyWithoutTB .Pega-Email-Content-Highlight table.MsoNormalTable{
border-collapse: separate !important;
border-spacing: 5px !important;
}
</style>
Published January 16, 2020 - Updated December 2, 2021
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