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Support Article

Out Of Memory exceptions in logs results in server failure

SA-41331

Summary



Out Of Memory exceptions generated in logs results in server failure.


Error Messages

at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(SocketInputStream.java:140)
at com.microsoft.sqlserver.jdbc.TDSChannel.read(IOBuffer.java:1647)
at com.microsoft.sqlserver.jdbc.TDSReader.readPacket(IOBuffer.java:3678)
- locked com.microsoft.sqlserver.jdbc.TDSReader@7bf47bf4
at com.microsoft.sqlserver.jdbc.TDSCommand.startResponse(IOBuffer.java:5022)
at com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement.doExecutePreparedStatement(SQLServerPreparedStatement.java:388)
at com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement$PrepStmtExecCmd.doExecute(SQLServerPreparedStatement.java:340)
at com.microsoft.sqlserver.jdbc.TDSCommand.execute(IOBuffer.java:4575)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.executeCommand(SQLServerConnection.java:1400)
- locked java.lang.Object@76ce76ce
at com.microsoft.sqlserver.jdbc.SQLServerStatement.executeCommand(SQLServerStatement.java:179)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.executeStatement(SQLServerStatement.java:154)
at com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement.execute(SQLServerPreparedStatement.java:322)
at org.jboss.resource.adapter.jdbc.WrappedPreparedStatement.execute(WrappedPreparedStatement.java:299)
at com.pega.pegarules.data.internal.access.DatabasePreparedStatementImpl.execute(DatabasePreparedStatementImpl.java:990)
at com.pega.pegarules.data.internal.access.DatabaseImpl.list(DatabaseImpl.java:6221)



Steps to Reproduce



Run any report.


Root Cause

The sqljdbc3 driver was defective.


Resolution



Pega supports sqljdbc driver 4.0 and later versions.

For more information, refer to https://pdn.pega.com/documents/platform-support-guide



Suggest Edit

Published March 22, 2018 - Updated October 8, 2020

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