Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

OutOfMemory during work re-indexing

SA-40365

Summary



When an administrator attempts to re-index work from the Search Landing Page, the process fails with OutOfMemory errors in the PegaRULES logfile.


Error Messages



<Jun 10, 2017 11:07:21 AM BST> <Warning> <com.hazelcast.nio.tcp.InSelectorImpl> <BEA-000000> <[<your IP>]:<your port>[29f4f35181e9910d03312de0dce829cd] [3.4.1] java.lang.OutOfMemoryError: Java heap space
java.lang.OutOfMemoryError: Java heap space
>


Steps to Reproduce



Attempt to re-index work from the Search Landing Page.


Root Cause



A defect in Pegasystems’ code or rules: Declarative processing was occurring during re-indexing and this was significantly draining memory resources.

Resolution



Apply HFix-35290
Suggest Edit

Published August 26, 2017 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us