Support Article
OutOfMemory during work re-indexing
SA-40365
Summary
When an administrator attempts to re-index work from the Search Landing Page, the process fails with OutOfMemory errors in the PegaRULES logfile.
Error Messages
<Jun 10, 2017 11:07:21 AM BST> <Warning> <com.hazelcast.nio.tcp.InSelectorImpl> <BEA-000000> <[<your IP>]:<your port>[29f4f35181e9910d03312de0dce829cd] [3.4.1] java.lang.OutOfMemoryError: Java heap space
java.lang.OutOfMemoryError: Java heap space
>
Steps to Reproduce
Attempt to re-index work from the Search Landing Page.
Root Cause
A defect in Pegasystems’ code or rules: Declarative processing was occurring during re-indexing and this was significantly draining memory resources.
Resolution
Apply HFix-35290
Published August 26, 2017 - Updated October 8, 2020
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