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Support Article

Page set messages are not shown in certain flow actions

SA-11059

Summary



User is submitting a flow action that contains a drop-down control, which is configured to load its values after the screen renders.
If Page Messages are set, user does not see them displayed, when the flow action is re-displayed.


Error Messages



Not Applicable.

Steps to Reproduce

  1. Configure a drop-down list to load its value after the screen renders.
  2. Submit a flow action that contains this drop-down control.

Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules that results in the page message being removed.

Resolution



This issue is resolved through the following local-change in the current version:

Adjust the configuration of the affected dropdown control's load behavior from "After screen renders" to "At screen load (Default)".
The underlying issue is slated to be addressed in a future release of Pega Platform.

Published July 13, 2015 - Updated October 8, 2020

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