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Support Article

Paragraph Rules Truncated After Upgrade to 8.3.2

SA-105350

Summary



Post upgrade to Pega Platform 8.3.1, all the Paragraph Rules with JSP tags are truncated or display incorrectly. This occurs on opening the rules in new instances.


Error Messages



Not Applicable


Steps to Reproduce

  1. Upgrade Pega Platform 7.1.5 to Pega Platform 8.3.1.
  2. Open Paragraph Rule version on PEGA 7.1.5 instance.
  3. Open the same Paragraph rule version on Pega Platform 8.3.1.


Root Cause



Pega tags are present between the TR and TD tags. When editing the content in the Paragraph rule with an HTML editor, the tags are moved out of the table (altered). Hence, validation errors are initiated on Save. This occurs due to editing the JSP within an HTML editor (such as CKEditor).
The tags being moved out is browser enforced, since tags must not be present between the TR and TD tags.



Resolution



Perform the following local-change:
  1. Open the Paragraph rule.
  2. Select the 'Source only mode' option
  3. Edit the content from within a Text Area as opposed to using the RTE.

Use this option to edit the Paragraph rules which have similar HTML/ JSP.

Note: Once a rule is opened, the rule uses the CKEditor. Prior to this, copy the original source from the Clipboard page manually before selecting this option.

Suggest Edit

Published June 9, 2020 - Updated December 2, 2021

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