Support Article
Parse XML rule not parsing all elements returned by SOAP service
SA-13193
Summary
User is executing a Connect-SOAP call to retrieve transactions and an array of transactions is returned. The parse XML rule creates the correct number of pages on the clipboard, but data is missing for all transactions after the first transaction.
Error Messages
Not Applicable.
Steps to Reproduce
Create a parse XML record for a response data. Observe that clipboard contains information only from first transaction.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules. An issue with the XML parser causes repeated rows in XML responses to only have the first row parsed.
Resolution
This issue is resolved through the following local-change:
Enable the old paser rules. Switch the Dynamic System Setting "switchtooldassembler" to true. This action does turn on the old assembler, which does not have this issue.
Published August 17, 2015 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.