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Support Article

Parse XML rule is not working

SA-771

Summary



Parse XML rule is not working when we call a Parse XML rule from another Parse XML rule.

Error Messages



No Error message but the XML is not getting parsed.


Steps to Reproduce



Create Parse XML rule P1 in class ABC-DEF-XX class.
Create a page property Prop1 in class ABC-DEF- class with page definition as ABC-DEF-XX.
Create a Parse XML rule P2 in class ABC-DEF- class.
Call the parse rule P1 from P2 on context of Prop1.
Create a test activity and test parse rule using Apply-Parse-XML step on ABC-DEF- page context.


Root Cause



The DSS 'Pega-IntegrationEngine:switchtooldassembler=true' . This setting will fall back to the 6.x parse behavior. Customer had a concern that after restarting the server UI will get distorted. Support asked to take the db backup without DSS setting and restart the server with DSS setting. After restarting the server everything looks fine and customer agreed for the closure over phone.


Resolution



The DSS 'Pega-IntegrationEngine:switchtooldassembler=true' . This setting will fall back to the 6.x parse behavior. Customer had a concern that after restarting the server UI will get distorted. Support asked to take the db backup without DSS setting and restart the server with DSS setting. After restarting the server everything looks fine and customer agreed for the closure over phone.

Published June 12, 2015 - Updated October 8, 2020

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