Support Article
Passivation errors in Pega High Availability(HA) env
SA-18281
Summary
Users are experiencing slow performance and high memory usage. There are passivation error in the PegaRULES log file. This is a Pega 7 HA ( High Availability) env.
Error Messages
Caused by:
java.io.FileNotFoundException: /HAShared/PassivationData/7/H28C9E4417C69A0238410A0E967D344D7/PORTAL%2F%24newThreadmnIvABCtvXYZpu/newModalPage.ser (No space left on device)
at java.io.FileOutputStream.<init>(FileOutputStream.java:204)
at java.io.FileOutputStream.<init>(FileOutputStream.java:155)
at com.pega.pegarules.storage.fs.direct.FilesystemStorage._getOutputStream_privact(FilesystemStorage.java:240)
at com.pega.pegarules.storage.fs.direct.FilesystemStorage.getOutputStream(FilesystemStorage.java:213)
Steps to Reproduce
Sporadic in nature.
Root Cause
A defect or configuration issue in the operating environment
Resolution
Perform the following local-change: Increase the shared storage filesystem space for HA.
Published January 31, 2016 - Updated October 8, 2020
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