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Support Article

Passivation triggers thread dumps, long running requestor alert



Developer notices that the passivation daemon is triggering thread dumps several times a day in PMF production.

Error Messages

Long running request detected for requestor HCD20A412C8CAC096B18BDC79F420D0B0 on java thread PegaRULES PassivationDaemon for approximately 1908 seconds

Steps to Reproduce


Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.  T
hreads in the process of being passivated were inaccurately being reported as long-running.


This issue is resolved by hotfix item HFIX-20046

Published January 31, 2016 - Updated October 8, 2020

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