Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Passivized Data not clearing up



Passivized data not getting cleared up, which is indeed causing the Pega Temp Directory size to increase. If we don't monitor this regularly, we are having occurences of disk size getting filled and system getting crashed.

HFIX-7608 (Batch Requestors count growing in Number) is not installed (but neither does it appear in the CATALOG file).

SystemCleaner is running on all nodes.

What value is the PersistRequestor dynamic system setting set to?

- onTimeOut

Please confirm that your dynamic system setting for PersistRequestor/storage is set to (or defaults to) "filesystem".

- We have checked in DSS and prConfig.xml file, however, this is value is not present in any of them. PRPC should therefore use the default which is the “filesystem”

Error Messages


Steps to Reproduce


Root Cause

The logic within the deleteExpiredThreads() and deleteExpiredRequestors() API currently does not accommodate this condition (where you have pages persisted for requestors that have not been persisted), so these pages will continue to exist and will not be purged by SystemCleaner.


This issue is resolved by hotfix item Hfix-10301

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us