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Support Article

PDC Exception- mapping incoming response Error

SA-86251

Summary



On invoking a REST Service from the D_NBAContainer data page, multiple exceptions occur in the Pega Diagnostic Cloud (PDC).


Error Messages



Exception occurred while mapping incoming response to .Response


Steps to Reproduce



Verify PDC or PegaRULES log.


Root Cause



The exception originated from the Rule-Connect-REST.Int-PegaCDH-Container.ConnectContainer rule.
The was used to retrieve the Next Best Action from Pega-Marketing. The environment which had the issue did not have Pega Marketing installed in it.


Resolution



Perform the following local-change:
  1. Save As the Rule-Connect-REST.Int-PegaCDH-Container.ConnectContainer to the application ruleset.
  2. Remove the Response mapping.
Suggest Edit

Published September 28, 2019 - Updated December 2, 2021

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