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Support Article

PDC Exception- mapping incoming response Error



On invoking a REST Service from the D_NBAContainer data page, multiple exceptions occur in the Pega Diagnostic Cloud (PDC).

Error Messages

Exception occurred while mapping incoming response to .Response

Steps to Reproduce

Verify PDC or PegaRULES log.

Root Cause

The exception originated from the Rule-Connect-REST.Int-PegaCDH-Container.ConnectContainer rule.
The was used to retrieve the Next Best Action from Pega-Marketing. The environment which had the issue did not have Pega Marketing installed in it.


Perform the following local-change:
  1. Save As the Rule-Connect-REST.Int-PegaCDH-Container.ConnectContainer to the application ruleset.
  2. Remove the Response mapping.

Published September 28, 2019 - Updated December 2, 2021

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