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Support Article

PDF export Date format varies in IE/Edge browsers

SA-90854

Summary



Date format varies in the Internet Explorer/Edge, and Chrome browsers.


Error Messages



Not Applicable


Steps to Reproduce

  1. Drag the repeating grid.
  2. Add a report definition.
  3. In the report definition, add the pxCreateDateTime field.
  4. Save and run the case.


Root Cause



An issue in the custom browser setting.


Resolution



Perform the following local-change:

Remove 'India' language from the Chrome browser Language setting.

Provide 'English (United States)' on Preference.

For example:

India date format: DD/MM/YYYY hh:mm:ss
US date format: MM/DD/YYYY hh:mm:ss

Note: To change the language to UK, provide the local language as en_GB in the Operator section.


Suggest Edit

Published January 17, 2020 - Updated October 8, 2020

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