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Support Article

PDF export Date format varies in IE/Edge browsers



Date format varies in the Internet Explorer/Edge, and Chrome browsers.

Error Messages

Not Applicable

Steps to Reproduce

  1. Drag the repeating grid.
  2. Add a report definition.
  3. In the report definition, add the pxCreateDateTime field.
  4. Save and run the case.

Root Cause

An issue in the custom browser setting.


Perform the following local-change:

Remove 'India' language from the Chrome browser Language setting.

Provide 'English (United States)' on Preference.

For example:

India date format: DD/MM/YYYY hh:mm:ss
US date format: MM/DD/YYYY hh:mm:ss

Note: To change the language to UK, provide the local language as en_GB in the Operator section.

Published January 17, 2020 - Updated October 8, 2020

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