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Support Article

PDF field mapping is not working in IE 10



When you generation a PDF in IE 10, some fields are not properly populated and instead show placeholders. These fields are populated properly in IE 8.

Error Messages

There is no error message.

Steps to Reproduce

Configure a 'Place holder text' for TextBox. 
Set Click Behaviour -> Local Action with Target as Modal Dialog using a button 
Once you click button, the Place Holder Text is becoming actual text in the Text Box

Root Cause

The PlaceHolder text is becoming a actual value after AttachAfile local action in modal dialog, because it is multipart content type and in uploadFile api , where the form.submit - all the form UI elements are getting submitted to server and server returning as a actual value. 

So before form.submit , we need to remove the place holder from all the text inputs in that form. 


This issue is resolved by hotfix item hfix-10204

Published January 31, 2016 - Updated October 8, 2020

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