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PDF generates with encoded special characters



PDF generates with encoded special characters instead of special characters.

Error Messages


Not Applicable

Steps to Reproduce

  1. Open Interaction and start a chat
  2. Enter special characters in the chat. The special characters are saved to the Clipboard page
  3. Read the chats on the Clipboard page and then set it to a pagelist property
  4. Use the pagelist property as a source for the repeat grid
  5. Invoke the HTMLToPDF activity
  6. Send the section for the PDF generation which contains the grid

Root Cause

A software use or operation error. Section generation encodes the special characters. 


Perform the following local-change:
  1. Pass the stream without using section 
  2. Invoke the HTMLToPDF activity



Published December 2, 2021

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