Support Article

PDF Generation not proper in a particular environment



In PDF generation, each page containing only 2-3 lines of data has a large space between the lines in one environment . But in other environment, the PDF is created normally as expected.

Error Messages

Not Applicable

Steps to Reproduce

Wherever user generate a PDF, they are facing the same issue in one environment.

Root Cause

A defect or configuration issue in the operating environment

Related to fonts.


Perform the following local-change:

By removing the Lucida font family from the folder
opt/jdk/lib/font (which are added while deploying), resolved the issue.

Published March 9, 2017 - Updated March 14, 2017

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