Support Article
PDF receipts generated by the application have additional spaces
SA-55835
Summary
PDF receipts generated by the application have additional spaces.
Error Messages
Not Applicable.
Steps to Reproduce
- Launch application portal
- Select Products and enter personal information
- Enter the card details and complete the transaction which produces a PDF receipt of the work
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-37761.Note: The HFix contains a third party jar file (pd4ml) which must be directly imported through Designer Studio as a regular File > Import, and not installed using the Hotfix Manager.
Published May 3, 2018 - Updated October 8, 2020
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