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Support Article

Pega 5.5 SP1 IE11 compitibility issue

Issue Summary and Symptoms :

 User tried to test the application but Pega Portals are not rendering in IE11.  HFIX-6659  was deployed previously for the same issue before along with other dependent hotfixes.

Troubleshooting and Root Cause Analysis :

On Troubleshooting the Issue we found out that the HFXI-6659 is not installed at customer end.

Resolution Details :
Provided the hotfix to customer and requested to install. HFIX-6659.
After installation of HFix-6659, we need to perform revalidate and save of the user portal harnesses . Henceforth the issue was resolved.

Published January 31, 2016 - Updated October 8, 2020

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