Support Article
Pega 5.5 SP1 IE11 compitibility issue
SA-3228
Issue Summary and Symptoms :
User tried to test the application but Pega Portals are not rendering in IE11. HFIX-6659 was deployed previously for the same issue before along with other dependent hotfixes.
Troubleshooting and Root Cause Analysis :
On Troubleshooting the Issue we found out that the HFXI-6659 is not installed at customer end.
Resolution Details :
Provided the hotfix to customer and requested to install. HFIX-6659.
After installation of HFix-6659, we need to perform revalidate and save of the user portal harnesses . Henceforth the issue was resolved.
User tried to test the application but Pega Portals are not rendering in IE11. HFIX-6659 was deployed previously for the same issue before along with other dependent hotfixes.
Troubleshooting and Root Cause Analysis :
On Troubleshooting the Issue we found out that the HFXI-6659 is not installed at customer end.
Resolution Details :
Provided the hotfix to customer and requested to install. HFIX-6659.
After installation of HFix-6659, we need to perform revalidate and save of the user portal harnesses . Henceforth the issue was resolved.
Published January 31, 2016 - Updated October 8, 2020
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