SA-25883

Summary

System was upgraded from Pega 7.1.6 to Pega 7.2. One of the four nodes fails to restart, and exceptions occur. WebSphere 7.0.0.27 and Oracle 11.2.0.4.0 was used.

Error Messages

**Date and time**,533 [  server.startup : 1] [          ] [                    ] [                    ] (ervlet.WebAppLifeCycleListener) ERROR   - Exception during
startup processing
com.ibm.ejs.container.UnknownLocalException: nested exception is: com.pega.pegarules.pub.PRRuntimeException: Error determining the mode
of PRPC install from database.
    at com.pega.pegarules.data.internal.PRDataProviderImpl.isMultiTenantEnvironment(PRDataProviderImpl.java:1145)
   at com.pega.pegarules.deploy.internal.archive.ParUtilsImpl.setStageDirectory(ParUtilsImpl.java:213)
   at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineStartup.initEngine(EngineStartup.java:513)
.
.
.

Steps to Reproduce

Start the server after upgrading from Pega 7.1.6 to Pega 7.2.

Root Cause

A defect in Pegasystems’ code or rules:
This issue is specific to Oracle database.

Resolution

Apply HFix-28544.