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Pega application does not load when using Firefox 36 browser



Pega application does not load when using Firefox 36 browser.

Error Messages

Not Applicable

Steps to Reproduce

Open Pega portal using Firefox 36 browser.

Root Cause

A third-party product issue: Mozilla Firefox 36 browser.


Here’s the explanation for the reported behavior: 

Pega Platform is certified on the current version of the supported browsers when a given version of Pega Platform is released.

The issue occurred with Firefox 36.0 and Firefox 44.0 browsers.

Upgrade to Fireforx 48 or later versions of the browser.

For more information, refer to:

Published November 26, 2019 - Updated December 2, 2021

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