Support Article
Pega Call phone icons do not have alternative text
SA-95644
Summary
The screen reader reads the phone icons in Pega Call for line one and two as 'Unlabelled image'. This occurs even when each of the icons have different Helper text.
Error Messages
Not Applicable
Steps to Reproduce
- Log in to Pega Call while using a screen reader (JAWS for PC or VoiceOver for Mac).
- Start or receive a call.
- Tab to the Line icons (Phone icon).
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-58543.
Published January 3, 2020 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.