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Support Article

Pega failed to start after upgrade from 7.1.9 to 7.2

SA-20272

Summary



JBoss EAP 6.3.3.GA was used as application server to upgrade from Pega 7.1.9 to Pega 7.2. Errors related to application deployment occurred in JBoss server.log.

Error Messages



276 INFO  [org.jboss.as.controller] (Controller Boot Thread) JBAS014774: Service status report
JBAS014775:    New missing/unsatisfied dependencies:      service jboss.naming.context.java.jdbc.AdminPegaRULES (missing) dependents:
.
.
.

Steps to Reproduce



1. Install Pega 7.2 using JBoss EAP 6.3.3.GA as application server.
2. Start the server, and watch logs.

Root Cause



AdminPegaRULES datasource is mandatory in case of JBoss deployments for Pega 7.2.

Resolution



Make the following change to the operating environment:

Define the AdminPegaRULES datasource and the JNDI bindings.

Refer to Pega 7.2 Platform Installation Guide for JBoss and MSSQL available in PDN for more information;
https://pdn.pega.com/documents/pega-72-platform-installation-guide-jboss-and-mssql

Published February 26, 2016 - Updated October 8, 2020

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