Support Article
Pega Mobile App Logo change does not reflect in mobile device
SA-106392
Summary
On modifying the Pega Mobile Application Logo, the change made does not display on a mobile device. The changes made display correctly on a desktop system.
Error Messages
Not Applicable
Steps to Reproduce
- Access the Pega Mobile Application from an iOS or an Android mobile device.
- Click Get started. The log in screen displays.
- Ciustomize the Pega Mobile application logo. The custom logo displays in the Desktop View. However, in the mobile view, the Pega logo displays (that is, the changes made do not reflect).
Root Cause
Since Pega Platform 8.1, the Pega Login Screen uses a different HTML for mobile devices.
The difference in the URLs is as below:
For a mobile device: /PRAuth/app
For a desktop system: /app
Resolution
Perform the following local-change:
Modify the logo in the pyDisplayAuthScreenSelector such that the changes display in the mobile application.
Published July 15, 2020 - Updated December 2, 2021
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