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Support Article

Pega Social: unable to tag a link to work item



Error encountered while adding a link to Work Object (WO) through Pega Pulse

Error Messages

IE error description :Invalid argument

Steps to Reproduce

1. Add Pega-Social:06-03 ruleset to the application. 
2. Create a WO.
3. Add a link and enable the checkbox called “Attach to WO..”.
4. Click share button to observe the error. 

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.

This issue is primarily a transaction ID mismatch issue. 
There are a couple of reload sections sequentially executed on clicking the Share button. The first reload brings up a new transaction ID through the change tracker but the same is not updated for the second request leading to the transaction ID mismatch issue. 
The error was found in the logic in fixBaseThreadTxnId in pega_ui_doc.js specifically for those systems that have CSRFToken enabled in their prconfig. 
fixBaseThreadTxnId updates the pzTrasactionId with pxClientExchange obtained from the change tracker. This updating is skipped if baseThreadName and threadName in URL are different. The threadName is extracted as the text between first occurrence of “!” and first occurrence of “?” in the URL. 
So in the case of CSRF enabled, the tread name extracted would be [email protected]!TABTHREAD0 which is different from the baseThreadName TABTHREAD0. because of which updation of the transaction ID is skipped.


Add the below code in the userworkform to resolve the issue.

pega.ui.Doc.prototype.fixBaseThreadTxnId = function(baseURL) {

        if(baseURL && !(baseURL instanceof SafeURL)) {
        if(typeof bRecordEvent != "undefined") {
            var origbRecordEvent = bRecordEvent;
            bRecordEvent = false;
        var url = baseURL && baseURL.toURL ? baseURL.toURL() : null;
        if(typeof bRecordEvent != "undefined") {
            bRecordEvent = origbRecordEvent;

        if(url) {
            var csrfToken = url.indexOf("/[email protected]");
            if (csrfToken > -1) {
                var threadNamewithCSRFToken = url.substring(csrfToken + 3);
                var bangIndx = threadNamewithCSRFToken.indexOf("!")
                var endIndex = threadNamewithCSRFToken.indexOf('?');
                var threadName = threadNamewithCSRFToken.substring(bangIndx + 1, endIndex);
            } else {
                var startIndex = url.indexOf('!') + 1;
                var endIndex = url.indexOf('?');
                var threadName = url.substring(startIndex, endIndex);
            if(pega.u.d.baseThreadName !== threadName) {

        var trackedTxnId = pega.ui.ChangeTrackerMap.getTracker().getPropertyValue("pxThread.pxClientExchange");
        if(trackedTxnId) {
                if(url && baseURL instanceof SafeURL) {
                    var oldTxnId = baseURL.get("pzTransactionId");
                    if(oldTxnId !== trackedTxnId) {
                else {



Published June 25, 2015 - Updated December 2, 2021

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