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Support Article

Pega7 portal not working in IE11



We have migrated from IE8 to IE11 and User/Developer portal are not opening properly in IE11 with the dropdowns/links etc. remaining unusable.
The homepage of the dev/user portal shows blank space.

Error Messages

There is no error received , screen remains blank and UI elements unusable.

Steps to Reproduce

The homepage of the dev/user portal shows blank space when trying to open in IE11.

Root Cause

The root cause of this problem is defect/misconfiguration in the PRPC operating environment. IE 11 is not supported for versions before 7.1.5


The explanation for this behavior is as follows: 

IE 11 is supported only from 7.1.5 release of PRPC 
PDN article  : for details.

Published January 31, 2016 - Updated October 8, 2020

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