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Support Article

Pega7.1.7 server does not come up after upgrade

SA-6656

Summary



User recently upgraded PRPC 6.1 SP2 to Pega 7.1.7. Upgrade was successful however after deployment of Pega 7.1.7 ear file, user could not bring up the server  properly.

Error Messages



Message: An has occurred processing this request. Please contact your system administrator.
Unable to obtain build properties due to java.lang.reflect.InvocationTargetException: null




SystemOut Log Snippet:
[2/13/15 9:29:00:080 CST] 00000077 PRMiniLoader  Z com.pega.pegarules.internal.bootstrap.PRMiniLoader  Will load phase 2 bootstrap from Pega-EngineCode:06-01-20


Steps to Reproduce



Deploy prpc_j2ee14_ws.ear in Pega 7.1.7 and restart the server.

Root Cause



From the startup log, it was noticed that wrong engine code set being picked up.

Resolution



Issue was resolved through making below entry in prbootstrap.properties where 07-10-15 is engine code set version for Pega 7.1.7

com.pega.pegarules.bootstrap.codeset.version.Pega-EngineCode=07-10-15

 

Published January 31, 2016 - Updated October 8, 2020

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