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Support Article

Platform Cipher not accepting keystore with file upload option



Error occurs when configuring a Platform Cipher using a KeyStore File Upload option. This occurs when implementing data encryption using Platform Cipher.
The requirement is to use Platform Cipher using options other than AWS Key Management Service (KMS).

Error Messages

KeyStore is not of type Amazon Key Management Service

Steps to Reproduce

Navigate to  Designer Studio > System > Settings > Data Encryption.

Root Cause

A software use or operation error.


Here's the explanation for the reported behavior:

Pega, currently does not support any other KeyStore for Platform Cipher other than Amazon KMS.

Ability to Bring Your Own Key (BYOK) from custom sources is unavailable presently.

This behavior is currently not supported and is scheduled to be supported in a future Pega release.

Published April 12, 2019 - Updated October 8, 2020

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