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Support Article

Poor Performance with IE8 browser

SA-811

Summary



User is facing slowness in rule response from Pega 7 in IE8.
 

Error Messages



N/A

Steps to Reproduce



Open Pega 7 usecases and rules in IE 8.

Root Cause



IE 8 response with Pega 7 is slow considering the HTML5 standards and with IE8 bugs.
Same problem is not observed in other browsers/browser versions like IE10,Chrome browsers.

Resolution



It was updated that few issues “delay typing some text in the label text field of the section rule” & “Opening Parse XML rules” with IE8 will be addressed in PRPC 7.1.7. Suggested to use IE tab extensions in Chrome browser to open Report Definition and List Views.
 

Published September 3, 2014 - Updated December 2, 2021

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