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Support Article

Pop Ups are seen in unexpected locations in Screen



Preference popup and Legend popup move towards bottom of view after certain sequence of actions on Dashboard screen.

Legend can be closed with "x" button, but preference popup cannot be removed

Error Messages

A pop up screen is seen at the bottom of the Page especially at the right corner.

Steps to Reproduce

1. Select group action chart, total (center circle)
2. Scroll to bottom of queue
3. Sort by the status column.
4. See the menu now appear at bottom of page.

Root Cause

The user is clicking on the refresh icon and immediately clicks on the navigation menu and as a result the navigation menu is misaligned.


This issue is resolved through the following local change:

The below code is placed in the section where the refresh icons and the navigation menu icons are defined.
var orig1;
orig1 = pega.u.d.setBusyIndicator;
pega.u.d.setBusyIndicator = function(busyDiv, ignoreInterval){
var iSec = document.getElementById("iconSection");
if(iSec && iSec.getElementsByTagName("img").length>0)
iSec.getElementsByTagName("img")[0].setAttribute("data-click","");,busyDiv, ignoreInterval);

Published January 31, 2016 - Updated October 8, 2020

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