Support Article
Post Deploying HFIX-26099 ExportToExcel is not working
SA-21803
Summary
User has deployed HFix-26099, post deploying that, export to excel stopped working for multiple reports.
Upon further investigation, it is observed that reports that uses function in columns is causing this issue.
Error Messages
Etat fail
Message There has been an issue; please consult your system administrator
Steps to Reproduce
1. Open user portal.
2. Select a report definition.
3. Click "Export to Excel".
Root Cause
A defect in Pegasystems’ code or rules.
Column in report definition using function leads to error message.
Resolution
Apply HFix-26723.
Published April 12, 2016 - Updated October 8, 2020
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