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Support Article

PR Exception occurs in requestor pool in the UAT environment



PR Exception occurs in requestor pool in the UAT environment.

Error Messages

[dParties, eon_id=932] [ ] [ ] [ ] ( internal.mgmt.PREnvironment) ERROR - Problem obtaining requestor from ServiceRequestorPool Timed out borrowing service requestor from requestor pool for service package: ServiceRelationship

Steps to Reproduce


Root Cause

The value of the connection timed out value was very high (20 seconds), which did not flush the idol connection in the memory.


Perform the below local-change:

Reduce the connection timeout value to 5 seconds from its configured value.

Published February 2, 2018 - Updated October 8, 2020

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