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Support Article

PR Exception occurs in requestor pool in the UAT environment

SA-47668

Summary



PR Exception occurs in requestor pool in the UAT environment.


Error Messages



[dParties, eon_id=932] [ ] [ ] [ ] ( internal.mgmt.PREnvironment) ERROR - Problem obtaining requestor from ServiceRequestorPool
com.pega.pegarules.pub.PRException: Timed out borrowing service requestor from requestor pool for service package: ServiceRelationship



Steps to Reproduce



Unknown.


Root Cause



The value of the connection timed out value was very high (20 seconds), which did not flush the idol connection in the memory.


Resolution

Perform the below local-change:

Reduce the connection timeout value to 5 seconds from its configured value.








Suggest Edit

Published February 2, 2018 - Updated October 8, 2020

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