Support Article
PR Exception occurs in requestor pool in the UAT environment
SA-47668
Summary
PR Exception occurs in requestor pool in the UAT environment.
Error Messages
[dParties, eon_id=932] [ ] [ ] [ ] ( internal.mgmt.PREnvironment) ERROR - Problem obtaining requestor from ServiceRequestorPool
com.pega.pegarules.pub.PRException: Timed out borrowing service requestor from requestor pool for service package: ServiceRelationship
Steps to Reproduce
Unknown.
Root Cause
The value of the connection timed out value was very high (20 seconds), which did not flush the idol connection in the memory.
Resolution
Perform the below local-change:Reduce the connection timeout value to 5 seconds from its configured value.
Published February 2, 2018 - Updated October 8, 2020
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