Support Article
Precompliance Control checkbox must be read-only
SA-8601
Summary
In the initiate precompliance screen, some checkboxes are editable. It must be read-only.
Error Messages
Not Applicable
Steps to Reproduce
Open precompliance dispute processing.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
Resolution
Modify "ComplianceDocumentationPreComp" HTML rule to change 'ComplianceCheckBox', 'CompCheckBoxExibit' and 'CompCheckBoxExibitOther' formats to 'CheckBox'.
Tags:
Published June 12, 2015 - Updated October 8, 2020
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