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Support Article

Precompliance Control checkbox must be read-only



In the initiate precompliance screen, some checkboxes are editable. It must be read-only.

Error Messages

Not Applicable

Steps to Reproduce

Open precompliance dispute processing.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.


Modify "ComplianceDocumentationPreComp" HTML rule to change 'ComplianceCheckBox', 'CompCheckBoxExibit' and 'CompCheckBoxExibitOther' formats to 'CheckBox'.

Published June 12, 2015 - Updated October 8, 2020

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