Support Article
PRESENCECLEANER_DAEMON error occurs in logs
SA-52378
Summary
Error occurs in the logs indicating that a node identifier does not display in a request coupled with 'PRESENCECLEANER_DEMON'.
Error Messages
162 [-threads--293073777)] [ STANDARD] [ ] [ PegaRULES] (etier.impl.AsyncServant) ERROR - invoke(): Node ID not found in request: PRESENCECLEANER_DAEMON / PegaRULES-PresenceSessionStateTrackerDaemon
172 [-threads--293073777)] [ STANDARD] [ ] [ PegaRULES] ( etier.impl.AsyncServant) ERROR - invoke(): Node ID not found in request: PRESENCECLEANER_DAEMON / PegaRULES-PresenceSessionStateTrackerDaemon
023 [-threads--293073777)] [ STANDARD] [ ] [ PegaRULES] (etier.impl.AsyncServant) ERROR - invoke(): Node ID not found in request: PRESENCECLEANER_DAEMON / null 183 [-threads--293073777)] [ STANDARD] [ ] [ PegaRULES] (etier.impl.AsyncServant) ERROR - invoke(): Node ID not found in request: PRESENCECLEANER_DAEMON / PegaRULES-PresenceSessionStateTrackerDaemon
Steps to Reproduce
Unknown
Root Cause
A defect in Pegasystems’ code or rules. The PRESENCECLEANER_DAEMON daemon must run in every 30 seconds. However, it runs frequently causing the error.
Resolution
Apply HFix-41786.
Published May 7, 2019 - Updated October 8, 2020
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